To develop a good website which users find easy to use requires a very big change in YOUR mindset. You know how the site works – your first-time user does not.
And all your users are “first-time” at least once.
Furthermore most websites are infrequently used – so your user has forgotten their previous experience (unless it was very bad!) and so they are in this “first-time” mode again.
The Golden Rule is “Don’t make me Think”. This is the title of an excellent book by Steve Krug. It is a “must” read.
These pages are divided into 10 minute presentations.
See Access Names and Passwords and the PowerPoint AccessNames and Passwords.
See Navigation and the PowerPoint Navigation.